Your first visit
What to expect.
Consultations are included with your first facial. For your first visit, Skin HQ suggests booking a one-hour appointment.
Consultations are included with your first facial. For your first visit, Skin HQ suggests booking a one-hour appointment.
A comprehensive skin consultation and analysis — looking closely at condition, concerns and what your skin needs now.
Your goals, your routine, your lifestyle. The best treatment is chosen to suit them.
From there Justine discusses personalised treatment plans for future sessions, with adjustments along the way.
To review your current products, please WhatsApp the following before your appointment date:
For product reviews or purchases, please give advance notice via WhatsApp.
Skin HQ is on the 1st floor, next to Nature's Village, in Central. Open in Maps
A reminder message with the door code will be sent a day before your appointment.
To complete the necessary paperwork before your session begins. Skin HQ values your time and strives to respect all clients' schedules.
24 hours' notice is required for any cancellations or changes to your appointment.
Please give at least 24 hours' notice for any cancellations or changes to your appointment.
Cancellations or no-shows without a 24-hour notice will incur a HK$1,500 cancellation fee.
Skin HQ provides a courtesy WhatsApp reminder the day before your scheduled visit, with your door code.
One hour. Consultations are included with your first facial, and the hour gives Justine time to assess your skin, discuss your concerns and treat.
No — consultations are included with your first facial.
The menu is a guideline. Facials are personalised according to your skin's concerns and condition, so Justine will recommend what best suits your skin on the day and your goals.
Yes. For product reviews or purchases, please provide advance notice via WhatsApp so everything is ready for you.
Message on WhatsApp as early as possible. Changes with less than 24 hours' notice incur a HK$1,500 cancellation fee.
Ask on WhatsApp — Justine is happy to help. Message +852 9819 7116
Book your first 1-hour appointment on WhatsApp. Consultation and skin analysis are included.